Contact Us

Have you visited our WiseEye Help Center? Click the button below to access the WiseEye Help Center.

WiseEye Help Center

Contact Options

Address

P.O. Box 78099 Baton Rouge, LA 70837

In House Support Hours
Days: Tuesday - Friday
Hours: 11 a.m. - 3 p.m. (CST)
Camera Drop Off Support Hours
Days: Monday - Friday
Hours: 9 a.m. - 5 p.m. (CST)

Phone

(225) 478-4026
Days: Monday - Friday
Hours: 9 a.m. - 5 p.m. (CST)

Live Chat

You can access our live chat by clicking the orange chat icon at the bottom right of the page.

  • You can access the WiseEye Support Bot 24/7 in the live chat. This bot has been extensively trained with answers to many common issues. 
  • You can create a Support Ticket 24/7 in the Live Chat. Our goal is to respond to all tickets within 24hrs. 
  • You can speak to one of our operators in the chat during the following hours (All Times are Central Standard Time):
    • Monday – Friday – 9AM – 8PM
    • Saturday – 8AM-12PM
    • Sunday: 1PM-5PM

Question or Support Request