Step 1: Turn the WiseEye Cam to SETUP

Once you know that your HuntControl account was properly created and the cameras were added to the account correctly, you can turn to the camera. Insert 12 AA’s (SmartCam), 8 AA’s (Mini Cam) or a 12v external power source (Solar Panel or Power Pack) along with an 8-32GB SD card into the camera. Next, turn the WiseEye Cam to the SETUP position. Let the Camera power up and find a cell signal and/or GPS location. (Note: The Mini Cam does not have a built-in GPS) If you are not using a WiseEye SD card, you will need to format the SD card in the camera. CLICK HERE to learn how to format the SD card in the camera.

Step 2: Take A Picture

Once the camera has acquired a signal and/or GPS location, tap the OK button to manually take a picture. Watch for a send succeed message (SmartCam) or a green check mark (Mini Cam) to see if the picture was sent successfully. If the photo is sent successfully, move on to Step 4. If it says send failed, please be sure that the camera has enough signal. If you believe there is enough signal, be sure that the SD card is 8-32GB and try Formatting the card again. If the “send failed” message continues, please contact us.

Step 3: Check HuntControl

The picture should show up in the HuntControl account within minutes. Be sure to look in the Other category, or in the All Images folder for the image. If you’re logged in to the HuntControl App a notification of the Image being received should appear. If you’re still having trouble, continue to Step 4 and/or watch the video below or contact us and we’d be glad to help!

Step 4: Double Check

It sounds silly, but a lot of times it’s something as simple as a missed number or the wrong info was typed in. Let’s double check to see if your HuntControl account is properly set up and that the correct IMEI number is in your account. Note: All of these steps are for computers and not the mobile app.

Step 4: A

Let’s make sure you’ve created your HuntControl account correctly and added the correct info. Log in to your account and click on the Profile tab. Next, tap the Settings button. This will take you to your WiseEye account where you can manage your subscription and verify you have one.

Step 4: B

Next, go to the Cameras/Map tab and be sure that the correct IMEI number was entered into HuntControl. When you added your cameras to HuntControl you should have been prompted to enter the DataCam’s IMEI number. Sometimes typing this long number in can be tricky and it’s easy to miss type it. The number is located on the DataCam box, and on the DataCam itself above the display screen. Double check to see if these numbers were plugged into your account correctly.